Landlords will be required to join a Housing Redress Scheme (updated)

Filed in Landlords by on 24th January, 2019 0 Comments

For first time ever, private landlords will be legally required to join a housing redress scheme – boosting protection for millions of renters across the country.  Announced today by Ministry of Housing Communities & Local Government, The Rt Hon James Brokenshire MP.  For further details click here.

Scope of mandatory private landlord redress, “There is strong support for requiring all private landlords to belong to a redress scheme, regardless of whether they use an agent to provide full management services. This would ensure that all tenants have access to redress services in any given situation and that all complaints can be addressed. The Government is committed to extending mandatory membership of a redress scheme to all private landlords and will introduce primary legislation to this effect as soon as Parliamentary time allows.” (Source: Section 108 of the Summary Response to the Consultation)

The results of the Governments Consultation have now been released. Page 42 of the consultation results, covers matters relating to the Private Rented Sector (PRS). It seems clear that all landlords, even those who employ managing agents, will be required to join the scheme. There are currently two Government approved landlord redress schemes (The Property Ombudsman (TPO) and the Property Redress Scheme (PRS), others may follow and be included within the legislation once passed.  Of the currently approved landlord redress schemes there is very little detail for landlords on how the scheme will be administered or fees applied. As such we recommend that wait until the legislation has been passed before choosing the scheme that best meets your needs.  Until the legislation is passed, there is no current need to join a redress scheme.

This news page will be updated as soon as we get more details with regard to what company will be providing the service, how to join and the cost of membership,


About the Author ()

Rob Crawford is the chairman of the Association of Local Landlords (Wessex). Rob is a practicing landlord with a property portfolio that includes small private residential properties and HMO's. Rob is a qualified letting agent and former owner of Kingfisher Lettings & Management. He is now a share holder of the successful online lettings company

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